Return and Exchange

  • Eligibility: Customers can return or exchange unopened products within 30 days of purchase.
  • Process: To initiate a return, customers must contact customer service with their order number and reason for the return. Returns must be shipped back in their original packaging.
  • Refunds: Once the returned item is received and inspected, a refund will be processed within 7-10 business days.
  • Exclusions: Used or opened products are non-refundable due to hygiene reasons.